Parcel Express
Terms and Conditions

1. All packages must be properly packaged for shipping and handling.
   
2. All shipments must have a completed waybill including the Receiver's telephone number.
   
   The correct name and address (including postal code) of both the Shipper and Receiver must be legibly shown on each package in addition to the waybill or express receipt.
   
3. Pick Up and/or Delivery shipments are restricted to town/city limits and no shipments will be accepted with only Post Office Box or rural addresses.
   
4. COD Shipments up to $2,500 value accepted.
   
   COD Shipments can be interlined with Greyhound, and are subject to a $15.00 fee.
   
   Payment must be by certified cheque, cash or money order only.
   
5. $100.00 free Insurance valuation included with every shipment (except those accepted at "shipper's risk").
   
   Declared values up to $2,500 subject to a 3% fee.
   
   Greyhound will accept declared values up to $10,000 with Greyhound Head Office approval (restricted to Greyhound Lines only).
   
6. Oversize charges apply to shipments with any two dimensions 24" or greater, or one dimension exceeding 36", including foam rolls, auto parts, flower boxes, bike boxes and all large built shipments.
   
7. Dangerous goods must comply with the regulations as set forth in the Transportation of Dangerous Goods Act and are governed by Provincial and Federal legislation.
   
   Dangerous goods are subject to a $15.00 charge.
   
8. Maximum weight of 100 lbs per piece and 500 lbs per shipment.
   
9. Maximum size accepted is 24 inches in height, 40 inches in width, and 84 inches in length.
   
10. Maximum number of pieces per shipment is restricted to five.
    
11. Perishable and fragile shipments must be clearly marked as such on the exterior package by the shipper.
    
    Fresh flowers, food or breakable articles will be transported at 'shipper's risk' only.
    
12. Prohibited items include, but not limited to, cash, materials of a disagreeable odor, restricted fire-arms, batteries containing acid, negotiable papers, live animals and birds, explosives and other items described under Dangerous Goods Regulations.
    
13. In all cases, the Carrier reserves the right not to carry any items which are "Prohibited Articles" as a matter of company policy, even if those goods are permitted to be carried under Provincial or Federal legislation.
    
14. Commercial shipments unclaimed for 30 days will be returned to Shipper.
    
    Refused commercial or personal shipments unclaimed for 30 days will be directed to the Unclaimed Property Warehouse of originating carrier.
    
    Storage charges may be applied to shipments not claimed within 72 hours of receipt by destination carrier.
    
15. Claims must be made in writing to originating or delivery carrier within 30 days of shipment date.
    
    Claims for concealed loss or damage must be made in writing to the delivery carrier at destination within 15 days of receipt by destination depot.
    
16. In no event shall a carrier be liable for any consequential loss resulting from the delay of a shipment unless Next Bus Out (Bustle) service is purchased and that liability for delay is limited to refund of express charges.
    
17. Rates subject to change without notice.
    
18. GST applies to all rates and charges.
    

Uninsurable Goods Dangerous Goods Properly Packaged Goods

For more information check out other areas on the web site or call:
Regina Express
306) 787-3350

Saskatoon Express
(306) 933-5707

Toll Free
1-800-663-7181