Terms and Conditions
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All packages must be properly packaged for shipping and handling.
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All shipments must have a completed waybill
including the receiver's telephone number, the correct name and address (including
postal code). Both the shipper and receiver must be legibly shown on each package
in addition to the waybill or express receipt.
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Pickup and/or delivery shipments are restricted
to town/city limits and no shipments will be accepted with only post office box
or rural addresses.
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COD Shipments up to $2,500 value are accepted.
COD Shipments can be interlined with Greyhound, and are subject to a $15.00 fee.
Payment must be by certified cheque, cash or money order only.
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$100.00 free Insurance valuation included with
every shipment (except those accepted at "shipper's risk"). Declared values up to
$2,500 subject to a 3% fee. Greyhound will accept declared values up to $10,000
with a Greyhound Head Office approval (restricted to Greyhound Lines only).
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Oversize charges apply to shipments with any
two dimensions 24" or greater, or one dimension exceeding 36", including foam rolls,
auto parts, flower boxes, bike boxes and all large built shipments.
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Dangerous goods must comply with the regulations
as set forth in the Transportation of Dangerous Goods Act and are governed by provincial
and federal legislation. Dangerous goods are subject to a $15.00 charge.
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Maximum weight of 100 lbs per piece and 500lbs per shipment.
- Maximum size accepted is 24 inches in height,
40 inches in width, and 84 inches in length.
- Maximum number of pieces per shipment is restricted
to five.
- Perishable and fragile shipments must be clearly
marked as such on the exterior package by the shipper. Fresh flowers, food or breakable
articles will be transported at "shipper's risk" only.
- Prohibited items include, but not limited to,
cash, materials of a disagreeable odor, restricted fire-arms, batteries containing
acid, negotiable papers, live animals and birds, explosives and other items described
under Dangerous Goods Regulations.
- In all cases, the carrier reserves the right
not to carry any items which are "Prohibited Articles" as a matter of company policy,
even if those goods are permitted to be carried under provincial or federal legislation.
- Commercial shipments unclaimed for 30 days
will be returned to the shipper. Refused commercial or personal shipments unclaimed
for 30 days will be directed to the Unclaimed Property Warehouse of the originating
carrier. Storage charges may be applied to shipments not claimed within 72 hours
of receipt by the destination carrier.
- Claims must be made in writing to originating
or delivery carrier within 30 days of shipment date. Claims for concealed loss or
damage must be made in writing to the delivery carrier at destination within 15
days of receipt by destination depot.
- In no event shall a carrier be liable for any
consequential loss resulting from the delay of a shipment unless Next Bus Out (Bustle)
service is purchased and that liability for delay is limited to refund of express
charges.
- Rates subject to change without notice.
- GST applies to all rates and charges.
For more information check out other areas on the web site or call:
Regina Express
(306) 787-3350
Saskatoon Express
(306) 933-5707
Toll Free
1-800-663-7181